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Razer Synapse 2.0 Won't Launch

Decided to take a break from pounding my head out right now. I was in San Francisco, taking a break from my routine. Took my spare HP Pavilion dv6-3050us Entertainment Notebook with my Razer Naga MMOG laser gaming mouse. Wanted to install the Razer Synapse 2.0, so that I can use my League of Legend setting and macros.

Problem? It won't launch. Well, technically, it launches, because the Razer Synapse icon shows up in the task bar. But after a few seconds, it immediately exits. So it's not running.

I've installed and uninstalled it several times. But it's always the same way. This is after I've supplied my e-mail address and password. I don't know why, but it's driving me crazy. Anyone have had this problem before and solved it?

Sat, 08 Sep 2012 21:29:05 +0400

Having the exact same problem. Have you figured anything out yet?

Thu, 13 Sep 2012 23:41:55 +0400

No, I'm out of ideas right now. Just using the default button values for now and have remapped League of Legends (LOL) key bindings. Not the optimal settings, but it works for now. Still need a real solution.

Fri, 14 Sep 2012 08:41:16 +0400

I have the exact same issue, but cannot find a solution. Did anyone solve this yet?

Sat, 06 Oct 2012 10:10:55 +0400

Nope. I gave up using the Razer Synapse software on that laptop. :-(

Sun, 07 Oct 2012 09:50:14 +0400

This has just started happening to me too. I've been getting spammed to download the razer wow addon for over a week and I got tired of yelling at my screen "I don't care I do not play wow" So i clicked install. Now I'm having this issue.

This seems to be the only place I can find where other people are having the problem so it's obviously not effecting everyone.

Tue, 16 Oct 2012 02:44:38 +0400

Hmm I just reinstalled it and it has started working fine. I installed it from an earlier version (not sure if that's the only option)and it updated itself I restarted and it opened up.

Tue, 16 Oct 2012 03:01:00 +0400

I am having the exact same problem. My Synapse shows it it is open on my task bar but there is nothing on my desktop. I have tried re installing it still does not work!!!


Jack Frost
Mon, 13 May 2013 00:09:52 +0400

I know that feel bro. Get back if you find a solution because I'm suffering from the same.

Thu, 05 Sep 2013 20:06:01 +0400

I repaired it from the existing installer and now it's fine. CHEERS :D

Thu, 05 Sep 2013 20:08:56 +0400

Seems Synapse has gone rogue and changed its security settings - you need to run the app as administrator.

Go to your Razer install file - on Win7 64-bit, mine is located under C:\Program Files (x86)\Razer\Synapse.

Right click RzSynapse.exe and open properties, go to Compatibility tab, and Change Settings for All Users - check the Run this program as administrator checkbox, OK/apply/whatever you need to do. App should launch fine.

Do the same for RzUpdateManager.exe.

Screenshot attached for clarity's sake.

Attached Image:


Sun, 29 Dec 2013 03:17:54 +0300

Thanks for the tip, annun. I have been looking for a solution for a long time. I should have thought of the security issue.

Sun, 29 Dec 2013 08:47:46 +0300

this worked for me. thanks been hunting the answer down for awhile.

Sat, 08 Mar 2014 04:18:33 +0300

Ok, so I was having this problem too. I clicked the razer application in the taskbar and did open file location and then click Run as Administrator. After about 10 minutes it decided to open and now it's working fine...

Sat, 22 Mar 2014 14:11:53 +0300

Guys after you install it and it updates you have to restart your computer for the updates to take effect making it unusable until you do.

Sun, 04 May 2014 04:14:33 +0400

Try opening your task manager and go to processes and right click razer synapse and end the process tree then run razer again worked for me

Mon, 09 Jun 2014 04:26:57 +0400

Is anyone stil there? I tried everything that is said here but it still doesn't open. Any suggestions?

Sat, 20 Dec 2014 20:33:02 +0300

One option I saw on another forum said something to do with the Microsoft .NET Framework, and the fix is as follows

Open start menu

Type in "cmd", right click the icon, and run as admin

Type in "sfc /scannow" without the quotations

Wait until your computer is done

If it was a file on your computer itself conflicting with the Synapse program, this may fix it.

If not, you're S.O.L.

Fri, 26 Dec 2014 13:59:25 +0300

I was able to fix this problem by uninstalling(and restarting) and then installing from the razer site, it worked like a charm after that.

Fri, 23 Jan 2015 09:52:56 +0300


Thu, 26 Mar 2015 03:56:15 +0300

This program absolutely sucks. I've done everything on this site and every other site I've come across, and it still wont FUCKING OPEN! Just open, you piece of shit!

Tue, 16 Jun 2015 17:58:24 +0400

These comments have been going on for 3 years now. But I know because this program is so fucking annoying! I tried everything it won't open! I have to open it to fix my blackwidow chroma lighting!!!

Sat, 26 Sep 2015 05:58:39 +0400

Seems razer has become like alien ware only paying for a name and buying junk even their programs cant function correctly. Switch to logitech I know I'm going to.

Wed, 18 Nov 2015 00:20:27 +0300

cannot open it, the process is opened, but it doesn't show activity... what should I do?

Fri, 25 Dec 2015 13:29:14 +0300

it starts i see it on mt taskbar but i cant change anything about my keyboard and none of themworked ^^

Mon, 28 Dec 2015 03:03:55 +0300

The problem still occurs today. Tried everything from above, still did not work :(

John Smith
Tue, 19 Jan 2016 12:18:01 +0300

Hello Everyone,

I think that I found and solution for those of you, who are still unable to optimize your Razer products.
(In my case it is Razer Kraken 7.1 Chroma) - not sure, how it will works with other products like mouse or keybord or whatever.

What I did when I had the problem - Make a clean instal of Synapse (downloaded from razer website for Windows 10) , uninstal headphones at device manager as well.

Disconnect your Razer product before uninstalling razer synapse and in device manager.
Reboot your PC.
Download Synapse once again - make sure you dont have any files in program files etc.
Install Synapse - don't launch it after the install.
Reboot your PC manually.
When Synapse will start to update - then do this.
If not , run it manually - DO NOT CONNECT YOUR RAZER DEVICE !
After an update - reboot your pc. If it does not update - leave it and run synapse.
Register an account if you dont have one, register your product /warranty etc.
Upgrade to Surround PRO if you have an option - everything without connecting your headphones.
After all installs and upgrades you can manage setting and optimalization for your headphones.
After you did all the changes to settings you can connect your razer device - synapse will dissapear, but settings will be saved - even if it dissapears.
If would you like to change any setting for your headphones, then you have to disconnect them, run the synapse, change the customization(bass volume, colours , anything) , then leave the synapse opened and connect your razer device.
Same thing will occur - synapse will dissapear but setting will be saved.

Let me know if it works for anyone of you.

Dawid Kaliski
Wed, 30 Mar 2016 16:18:23 +0400

Hi guys, my razer sypnase won't start.
I press on the icon for start razer, and waiting the loading. the loading is finish and after razer stop.
How can i do please thx

Sun, 22 Oct 2017 08:44:18 -0700

Set! Went along to Device Manager and click ߵRazer Naga' and taken out apparatus. Check out the box to take out the motorist, way too. Unplugged mouse put it straight. Detected as ߵHID-compliant Mouse'. Un installed Synapse 2.0 and rebooted. Re-installed Synapse 2.0 so if the Update Supervisor conducted, I'd Device Supervisor Open up. I watched this upgrade both the motorist along with ߵHID-compliant mouse' shifted to ߵRazer Naga'. Up date demanded the following re boot. Came upward flawlessly. My macros come settings and back revived by cloud. Woot! Hope this can help!

razer synapse won't open
Fri, 06 Apr 2018 04:42:30 -0700

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