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Can't log into Windows Live Messenger

My wife is trying to get the new Windows Live Messenger to work. It's Version 8.0 (Build 8.0.0812.00). Every time she tries to log in, she gets the following message:

Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later.

Error Code: 80040111

No matter how many times she tries, she gets the same error. Yet, she is able to log in with her old Windows Messenger Version 4.7 (4.7.3001). Anyone know what's going on?

Chieh Cheng
Mon, 01 Jan 2007 21:44:39 -0800

Ok, I got a little further. I search for error code 80040111 at Windows Live Help and found some instructions. Here is what it says:

Error 80040111 or 80040154: You cannot sign in to Windows Live Messenger
You may not be able to sign in to Windows Live Messenger because of a problem with your DLL file or the XML parser.

Reregister the DLL files

1. On the taskbar, click Start, and then click Run.
2. Type Regsvr32 %windir%\system32\msxml3.dll, and then click OK.
3. If you receive a message stating that this step was unsuccessful, continue to the next step. Otherwise, restart your computer, and then sign in to Messenger again.

Reinstall the XML Parser

1. Visit the Microsoft download website for XML Parser.
2. Click msxml3.msi near the bottom of the page.
3. Follow the on-screen instructions.

If you still can't sign in to Messenger
Restart Messenger, and then sign in again.

I tried re-registering the DLL files and now I get the same message, but a different error code . . . 81000395.

Chieh Cheng
Mon, 01 Jan 2007 21:53:53 -0800

Error code 81000395 is a basic login error that says you are using invalid characters to sign in, etc. So I suppose my wife typed in her password incorrectly. I just had her try again and she is able to log in. So I think re-registering the DLL solved the problem. I hope this solution is useful to you.

Chieh Cheng
Mon, 01 Jan 2007 21:57:07 -0800

I tried reregistering the dll files and it failed and then i tried reinstalling the XML Parser but that didn't do anything either i still get the same error code.

Thu, 13 Sep 2007 05:32:14 +0000

It turned out to be some anti-virus problem for me. If you have AVG, like I do, you can do this: open AVG, click on Web Shield, click on the Instant Messaging tab, and uncheck MSN Protection. This obviously means ANY FILES SENT TO YOU BY MSN WILL NOT BE SCANNED FOR VIRSUSES, so be sure you trust the person sending you things.

Wed, 23 Jul 2008 13:34:08 +0000

I don't have AVG (which most of the posts which fix this tells you to adjust). To fix this, I went to: . . . and followed steps 7 and 8.

Wed, 23 Jul 2008 13:58:46 +0000

I want do menssenger ba I don't no do that I want lean

Sat, 04 Oct 2008 18:32:05 +0000

i had error code 810003ci when signing into wlm 2009 i couldnt sign
any help

Sun, 19 Oct 2008 07:38:36 +0000

am sorry error code is 810003c1 not 810003ci

Sun, 19 Oct 2008 07:40:37 +0000

Here i just found this website it should be a lot of help because it help me a lot!!!

you need to go to your hotmail web page and you need to change your adress,,,,, go to your account setting and then click where it says (Registered Information) Hope it helps :)

Sun, 04 Jan 2009 06:09:54 +0000

Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later.

Error Code: 810003c1

Tue, 27 Jan 2009 17:55:37 +0000

high, i had the same you by any chance use nvidia graphics cards.if so , all i did was disable nvappfilter(maybe nsvappfilter aso) and i was able to sign in

Wed, 29 Apr 2009 15:40:01 +0000

Thanks- That fixed my problem.

Mon, 06 Jul 2009 15:05:03 +0000

Hey i found out a way to get on msn my When you log in go to the top right corner and you will see javascript:; (messenger) click on that and then you can talk to people from there :) only way i can do it

Tue, 22 Dec 2009 07:17:19 +0000

MS Live Messenger service is useless, when one attempts to use the option for those who've forgotten the password. The "HIP" sign-in which reqires one to type in the special characters informs me time and again that I've not correctly entered things.

Oh well, I guess I've lost that account. Good riddance.

I'll stay with Google and Yahoo.

Crag Dunn
Thu, 09 Jun 2011 17:12:58 +0000

hi i cant log in into my windows live messenger Erroor code 8007007e!!

when i try log in i see:
Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later. Errors code 8007007e

but what is funny when i go into mail i can log in on my mail and chat whit friends but it is slow..why i cant log in on live msneger??

Thu, 03 Nov 2011 23:52:34 +0000

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Title: Already got latest Windows Live Messenger, but won't let me log in unless I upgrade!
Weblog: GearHack
Excerpt: i'm can't log into Windows Live messenger, I've successfully loaded it on to my computer, but everytime I type in my hotmail addy and password, it says i need to upgrade and asks me... " Do i want to install the new version now ? " The newest version 8.0 is on my computer, hence the frustration. I d . . .
Tracked: Mon, 01 Oct 2007 04:44:36 +0000

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