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Recovering Data Off a Dying AcomData E5 HybridDrive

Symptom: Acomdata E5 USB hard drive doesn't spin, soft clicking noise is heard. Powerlight comes up, but appears to be dead.

Solution: took the WD5000AAJB drive out of enclosure, put a jumper on it set it to slave, and remarkably it powered up fine when connected to internal PC power supply and internal drive cables of a standalone PC. Was able to grab all data off of drive.

So either the external power supply for enclosure died, or USB connector/board died. Drive seems fine by itself.

pulp
Tue, 06 Oct 2009 23:07:17 +0000

Same thing happened to my E5 with WD2500JB. Tested the power supply with voltmeter and all is fine so the internal board must be faulty. Drive still works but my standalone does not recognize the volume in order to retrieve the info.

mdoma
Mon, 28 Dec 2009 17:25:13 +0000

Read this "AcomData E5 HybridDrive External Hard Drive Disassembly" article. It explains why you can't read the volume. You'll have to get a replacement board, or a replacement enclosure.

Chieh Cheng
Mon, 28 Dec 2009 21:49:00 +0000

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