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Fixing the "Touch to download MMS message."

For a while, after upgrading to Android 6, my phone stopped receiving MMS messages. I switched back and forth between Hangout and Messenger, but it didn't help. After digging around, I finally fixed it on my phone and confirmed fixing it on my friend's phone as well (we were on the T-Mobile network). To fix it, do this:

  1. Go to "Settings".
  2. Tap "More".
  3. Tap "Cellular networks".
  4. Tap "Access Point Names".
  5. Tap your cellular network. My phone says "T-Mobile GPRS". My friend's phones says "T-Mobile US LTE".
  6. Tap "APN protocol".
  7. Change it from "IPv6" to "IPv4/IPv6".

Then your phone will work with new incoming MMS messages. It will not affect MMS messages that you already received and can't download.

Thu, 17 Dec 2015 20:01:30 +0300

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