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Wayne Dalton idrive for Torsion Springs - Pitfall #1: Garage Door Will Open

The Wayne-Dalton idrive came down. My wife and I came home the night before Thanksgiving and the garage door wouldn't open. I had thought that the remote lost its programming. But after parking the car on the driveway, entering the house through the front door, and examining the garage door, I found that the torsion spring had snapped. After losing one of the two torsion-springs. The door is no longer counter-balanced and is very heavy. Of course the idrive garage opener can't open an unbalanced door. Did idrive cause the spring to fail? No. So why did it come down? Read on.

when we purchased the house, its garage had been converted into a room by the seller. So the garage door hadn't been used for years. After we converted it back into a garage, we left the old springs on the torsion bar. It's most likely that the old springs are subject to fatigue. They should be lubricated every few months with silicone spray. Now that we are exercising them at least four times a day, I'm not surprised that one snapped.

The next few days after Thanksgiving were shot, because I figured that everyone would be off for Thanksgiving. But when Monday came around, I made an appointment to have someone come fix the garage door. That same night I came home to pull off the Wayne-Dalton idrive garage door opener. Many garage door specialists haven't seen the idrive before. They feel threatened by this new garage opening technology (see my "Wayne Dalton idrive Garage Door Opener" article). I happen to love it, so I don't want them to mock around and risk breaking it. Therefore, I pulled it off myself (because I was also the one that installed it).

The garage people, came the next day, replaced both springs in an hour and did a beautiful job. They balanced the door wonderfully and even installed a door handle for me. I came home that night, ready to install the idrive garage door opener. Installation was smooth, I still feel that the idrive is extremely easy to install. I had to move it to the right a few inches to accommodate the longer spring, but it was a piece of cake. The hardest part was drilling two new holes, because I had forgotten to recharge my cordless drill. I'd charge it for 10 minutes, drill a bit, charge some more, and drill.

After installing the idrive opener, I plugged in and the remotes still worked. The opener hadn't lost their programming. I press the remote and the door moved up smoothly. Push the button again, but the door wouldn't come down. The opener beeped three times. After fussing with it for a while, I decided to re-run the install routine. Maybe it had lost the up and down positions.

To run the install routine, press and hold the profile button (only on the Wall Station remote). The idrive opener will open the door fully and stop. Then it will close the door completely. Finally, it will perform the up and down cycle one more time. During the install routine, the door moved up, but when it is ready to move down, it stalled again beeping three times. I did this several times, but the same thing occurs ever time. I thought, perhaps, the door was unbalanced. But it is really easy to move it up and down by hand.

I decided to read the Troubleshooting section in the manual. It said that if the "door stops or reverses, and the opener beeps three or four times," then any of the following three is the problem:

  • "Obstruction encountered."
  • "Infrared sensor alignment."
  • "Out-of-balance condition detected."

These three possibilities didn't make much sense to me. There is no obstruction. And the infrared (Photoelectric Safety Sensors) sensors were lined up just fine before. But when I looked down at the receiving sensor unit, the active LED is off, indicating an obstruction or a disconnection. Finally, when I checked the terminal block, one of the wires is disconnected. I had accidentally pulled it out while installing it into the idrive opener.

I had never thought that would be a possibility, because the door had moved upward. Because it opened the garage door, it seems that the idrive opener was installed correctly and operational. Now I understand that it moves up as a safety precaution. So the pitfall is that just because the garage door opener moved up, it doesn't mean it is correctly installed and operational. If it doesn't move down, something is wrong.

Chieh Cheng
Tue, 6 Dec 2005 19:23:01 -0800

There is a tension sense adjuster on the door - that is most likely your problem. You just need to adjust it a bit.

I love my IDrives - nice and neat, fast & quiet

Wed, 17 Jan 2007 08:57:11 -0800

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Title: Wayne Dalton idrive Garage Door Opener
Weblog: GearHack
Excerpt: When I moved into our new residence with my wife, we didn't have a working garage door. The garage was sealed off and turned into a room. So the previous owner hired a contractor to pull off the wall for us. That left the garage door sitting on the vertical track, but there was no horizontal ceiling . . .
Tracked: Tue, 6 Dec 2005 19:24:39 -0800

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