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Mozilla Firefox can't find VCRUNTIME140_1.dll

Bumped into a really strange problem today where Firefox report that it could not find VCRUNTIME140_1.dll. When this happens, web pages wouldn't load. Firefox just sits there with a blank client window.

The exact error message is as follows:

"The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

The actual error dialog is attached as screen shot.

Attached Image:

VCRUNTIME140_1.dll was not found.png

Joe
Fri, 20 May 2022 11:15:51 -0700

There is a "vcruntime140.dll" in the "C:\Program Files\Mozilla Firefox" installation directory. But there is no "vcruntime140_1.dll". Uninstalling and reinstalling Firefox doesn't help.

Funny thing is if I run "dir VCRUNTIME140_1.dll /s" on drive "C:", "vcruntime140_1.dll" is littered all over the place.

Copying one of the "vcruntime140_1.dll" into the "C:\Program Files\Mozilla Firefox" installation directory fixed the problem. Firefox runs without any issues after that.

Joe
Fri, 20 May 2022 11:18:53 -0700

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